Customer Testimonials
Nick Stockton was easy to work with and the buy was smooth, I love my new XT5.
Always have had a good experience. Love the service department. Prefer it over other dealerships.
Oil change and CEL resolution. Excellent service at reasonable prices.
We were traveling from California to Iowa and needed unexpected service. Terry was SO responsive and helpful while in route to John Elway Cadillac. Once we arrived, everyone was so kind. We got right in and were out within the hour. They made a bump in our vacation less stressful.
My husband and I really lucked out having Ephi Endazenaw as our salesperson. Not only is she very knowledgeable and professional, she is very sweet and gave us all the needed time from starting our car buying journey to the completed sale. We highly recommend her and the John Elway Cadillac Dealership. Thank you, Ephi! 💕
Ephi is absolutely wonderful. I'd look to this dealership for used vehicles even though I'm not a Cadillac fan - hard to find a professional and pleasant salesperson like this anywhere.
Customer service and staff were top notch!!! I especially want to mention Ephi. Wonderful personality and skills. Helped us find the exact car that's beyond what we expected at a price within our budget. If you're in the market for a vehicle, Ephi is the person to go to first!! Also want to mention Eric the financial guy - who was wonderful with the paperwork and had us in good moods throughout. Tony who helped with the return of our previous car was very professional and extremely kind and helpful too. Thanks guys. 🙂 We'll be back ... Read More Google - Jun 26, 2026
Expedient friendly knowledgeable Always expedient which is appreciated. Always knowledgeable which is appreciated. Always friendly which is why we always come back!
Everyone encountered was courteous and pleasant, treating me like a good friend instead of a customer. They did an outstanding job.
This place has great customer service. I worked with Lorren Dudley in sales. She was extremely knowledgeable on the vehicle I was interested in and answered all my questions. I highly recommend this dealership if you are looking for a new or used vehicle.
Riffat provided excellent communication, was incredibly helpful, and went above and beyond to help me find a practical solution for my vehicle. It’s rare to find a service advisor with this level of integrity and customer-first focus. Highly recommend asking for him!
Basically, they got me in early and out really quickly for a taillight replacement! Plus, the donut was a bonus!
Pretty simple and easy transaction. New to the Cadillac brand so we will see how everything goes for service in the future.
Outstanding service from start to finish! John Elway Cadillac made the entire repair process easy and stress-free. They provided a loaner vehicle for the entire time my car was being serviced, kept me updated, and followed up quickly throughout the process. Everyone was professional, friendly, and genuinely cared about making sure I was taken care of. Excellent customer service and a great experience overall. Highly recommend!
I apologize My experience with John Elway Cadillac was Excellent. I thought this text was from someone else.
We just bought our car there and everyone made the process seamless and easy. Ephi who sold us the car was absolutely wonderful. Thank you and we will be back!
Had a blinking check engine light with multiple error codes that local garages could not resolve. Elway had me back on the road in a few days. Added some nice-to-have issues resolved too. Staff was polite and professional.
Only suggestion would be when someone lets you know ahead of time they are looking at a specific car, give it a quick wash beforehand so we can see the beautiful color of the paint in the sunshine.
We had a very enjoyable experience purchasing an XT4 Cadillac at the Park Meadows location. Loren, our sales person, was friendly, knowledgeable and efficient. Austin, similarly, helped us complete the purchase in a timely fashion. We couldn’t be happier with our purchase, or the staff we encountered!
Extremely professional and desire to help Took care of my needs quickly Understanding , effective and honest
I have been a customer of John Elway Cadillac for years. The customer is always first, the services is excellent, and I am never overcharged.
The dealership is not taking responsibility for repairs needed on the used car I bought. They knew that the suspension system needs repair. They put as little into repairing it. The service department is great. There was some difficulty finding the parts The dealership limited what the service department could do The car is unsafe to drive. I’m hoping that the sales department will do the right thing. It seems like they are waiting out the 60 day period in the contract They should either fix the car or return the $10 .000. I’m very disappointed in t Management Janine
Personable and excellent service. The staff could not have been more accommodating from the time I arrived until I left.
Dante Weddel is your guy! Very patient, easygoing, and just made the entire process low stress and easy. We did move forward with our vehicle because there was no pressure and all our questions and concerns were addressed. Definitely worth the trip. Thanks, Dante!
Great experience with our purchase. I would definitely recommend giving them a opportunity to earn your business.
It was fast, efficient and came out less than initially quoted as far as price is concerned.
John Elway Cadillac’s service department stands alone as the example of how service departments should be run! They practice all the customer centered policies and procedures that others only pay lip service to! They are masters at keeping their customers informed as repairs are conducted and are unfailingly pleasant and informative! John Elway Cadillac has the most outstanding service department I have ever had contact with!
Friendly and fast.
We made an appointment, drove the car, worked on a great deal and were out of the dealership quickly and happy- with a new car! Best car buying experience we have ever had.
I came in for a tire rotation and they discovered a factory defect. They quickly resolved the issue and I was on my way.
They were very professional, very knowledgeable, very friendly, very fair, very helpful, & very prompt... Outstanding!
Absolutely fantastic sales team!!! We got my daughter her first car at the dealership and had top notch service. She is so happy 💕
Great to work with, accommodating, and helpful during every step. I Would work with again
great people to work with!
I had a professional and courteous service appointment today. They identified a factory issue and resolved it right away. They were available at my service appointment time. I was in and out of there quickly. Thanks, Josh.
Exceptional cay buying experience, our Sales Advisor, Nick, was knowledgeable and patient, taking the time to answer all of our questions in full detail!
My experience with the service department was a mix of positives and frustrations. We had to bring our Cadillac Escalade in multiple times for the same issue before it was finally addressed, which was inconvenient. We were also surprised by some additional charges for items like a battery and other parts that we thought might be covered under warranty. More transparency about potential costs upfront would have been appreciated.
That being said, Rafael was excellent throughout the entire process. He was friendly, professional, patient, and always willing to answer our questions. He kept us informed, treated us with respect, and ... Read More Google - Jun 16, 2026
Took my car into John Elway Cadillac for a slow oil leak and had a great experience. The team was thorough, found the issue, and also caught a couple of hoses that needed to be replaced that I didn’t even know about. I appreciate them being proactive and taking care of it the right way. Hoping the leak is fully resolved, but I’m confident they did solid work. Thanks to the whole team for the great service.
Great service and communication from my service advisor, they even provided a ride back to my house.
They were wonderful to work with! They got me the car we wanted at a fair price and provided fantastic personal attention! Ron Goodman is a pleasure and a real pro!
Great service team. Especially Rifat!
I had a wonderful shopping experience with Ephi! She was so helpful and kind. I didn’t feel pressured or rushed at all. She made the whole process so easy to navigate. I highly recommend shopping with her!
I am a returning customer to this dealership, and it almost feels like destiny brought me back. This is a great place to shop for both new and pre-owned vehicles, and the customer service is excellent.
Compared to many competitors that sell pre-owned vehicles with no warranty—leaving customers at risk as soon as they drive off the lot—this dealership offers a 60-day warranty. That gives me confidence that they perform thorough multi-point inspections to bring their vehicles up to an acceptable standard before selling them.
Buying a vehicle from a reputable dealership such as Cadillac has its advantages. ... Read More Google - Jun 14, 2026
Great experience purchasing a car here. Friendly salesman, Scott, was great to work with, and the process felt pressure-free.
Both sales and service do a phenomenal job making sure everything is taken care of
Always an excellent experience!!
Elway service department provides excellent service for my Cadillac. They are friendly and fast getting everything done. The waiting area is nice and always has water, coffee, snacks plus WiFi if you need to work. Great experience overall everyone I go in.
@JohnElway @JohnElwayCadillac
I will only buy from JEC — I’m a customer for life. This is the second car I’ve purchased from Jayden Martinez, and he has earned every bit of my loyalty. He is polite, responsive, and knows the vehicles inside and out. Most importantly, he knows how to create a customer for life.
Pay him more, please.
I will always need another car. I will always come to JEC. I will always give Jayden my business. Buying a beautiful car should be a pleasure — and with Jayden, it absolutely is.
Jayden, thank you. I’m already looking ... Read More Google - Jun 12, 2026
Dan is the best
Quick, friendly & affordable service. Their lounge is a pleasant place to wait while they work on your car.
I was early for my appointment. They got my car in right away and oil changed. Great job as always.
Our XT6 Cadillac needed a repair of ceramic coating that was damaged by an accident. We worked with Austin R in finance and our collision repair shop to have this done, Austin took care of us extremely fast and made sure our car was done correctly. He went up and beyond what we expected and we were so pleased.
John Elway Cadillac was great to work with in all respects! Wonderful personal service from Ron Goodman! They got us the exact car we wanted on a timely basis and at a fair price! Easy and seamless to get the deal done! I plan to use them again very soon and highly recommend them to others!
My issue with my digital clock in my 2026 Escalade was not solved. Quite frustrated.
Josh was our service advisor and was professional, responsible and very transparent about the process!
The staff here are always kind and professional.
Did a great job diagnosing the car in a timely manner and discussing options for repair.
Danny C. = best service manager! Been bringing my cars here for 10+ years. Won't take my GMs anywhere else.
Professional, Friendly, and superior customer service. They offer first rate new cars as well as high quality and trustworthy used cars at a very reasonable price! I purchased a used car and their 60 warrantee exceeded all others and gave piece of mind! The vehicle was presented as discussed and at price with needed updates. I will definitely do business with John Elway Cadillac again!
The whole team at John Elway Cadillac made buying a luxury car super comfortable. My sales person Ephy was especially great to work with. Thanks so much!
Great experience from start to finish From the Don the service mgr to Josh the service advisor to Jacob the mechanic that worked on my Escalade All very knowledgeable I will be back I will be telling 2 clients that also have Cadillac Escalades to go to Join Elway for all services needed
I bought a used car. The suspension is in need of repair They replaced one strut. I question why only one. That didn’t fix the problem. It’s been at their shop for 4 days. There hasn’t been an update and I can’t connect with them I have tried calling and texting all the numbers I can find. I’m very frustrated.would I get better service if I bought a new car?
Talks too much and doesn't get things done No follow-up That's all you need to know
Great experience wirh Elway Cadillac in Lone Tree. Trevor and Nick on the sales team were absolutely professionals and very helpful, even driving my new car home for me (since I had driven there alone). Chad the manager was great, and Eric in finance helped me out with an extended warranty at a discount. I would work with them again. I woukd say this was the best experience buying a car that I have ever had.
Always great to work with. Make it easy for me to get service done and complete
The only thing I do not like is the phone system that is currently being used. You call for an appointment you have to leave a message and no one ever calls you back.
Best customer care service ever
Sales department and accounting friendly not too pushy servers department not so impressed with for detail detail was lacking and service just trying to get me back out the door it seems.
Rifat provides exceptional service. I am greeted by name every time. He knows me and my vehicle and does everything in his power to give me a great experience. I go to this dealership for the great service I am given.
Always treated very well here. Rifat goes out of his way. Always great to see Dan too. Not thrilled about credit card surcharge and no more exterior wash. But the people are great. The work is great.
Great service! Will definitely continue to bring my vehicles here thanks again
Took my 70k mile 2008 DTS too three shops claiming to be excellent. None could get it running. Spent $1400 with zero results after loading on and off trailer. Remember these guys all know and speak Cadillac. Broken hearted I bit the bullet and took it to the dealer, Elway Cadillac.
Dan assured me they could get it running which by now I doubted. Dan diagnosed and called to let me know that special order parts could be ordered and my car could be repaired. After a wait, viola my old full size Cadillac is good as new for the same amount ... Read More Google - Jun 3, 2026
As always service was very professional very good experience every time we get our car serviced at the Jhon Elway Cadillac Park Meadows. Dan ! You’re awesome 😎 Thank you again for everything you do for us !
This was the first time I had to utilize service on my Cadillac and the service department did not disappoint. Josh was amazing, kept me abreast of everything going on and made me feel genuinely comfortable. Highly recommend!
My personal experience:
First & foremost I would like to thank the entire team at John Elway Cadillac of Park Meadows. Especially the staff I personally worked together with for my purchase: Ephi Endazenaw (Sales & Leasing Consultant), Austin Roper (Finance Manager) & Tony Mellick (Sales Manager). From my first phone call inquiry to the last signature finalizing my purchase, I was very impressed with the genuine friendliness & honesty of everyone. All pricing was straight forward and when I signed the final paperwork it was exactly the listed price & quote I received; no hidden fees/add-ons like other ... Read More DealerRater - Jun 2, 2026
Our purchase at John Elway Cadillac was one of the best car buying experiences that we have had. Ross Gutierrez and the whole team was very patient with our indecisiveness. We eventually left with a new CT4-V and could not be happier with the purchase. Go see Ross if you want a great car buying experience.
Rifat always goes above and beyond for all his customers! Every visit is truly a genuinely positive experience, and we are so grateful to have an adviser we can trust and always count on. Thank you for consistently exceeding expectations!
Our service rep was great. But the issues with this car are NEVER resolved. One thing, to the next. And the a/c still smells bad when the car starts and air starts to blow. I will NEVER buy a GM again.
It was great only one problem ..
Best buying experience ever buying my Lyriq V. Ephi was simply exceptional about explaining and listening. She care of every concern. The sales manager Chad was easy going, fun, and dove right into what I needed and never ‘sold’ me a thing. I would go through the experience at John Elway Cadillac again with out question. Their level effort was unequivocally better. 5 stars.
They cater to young professionals and not retirees. We would like to be able to call and talk to someone to make an appointment not have to download an app. Then text when we get there. A service writer that likes dealing with people is a plus.
Rifat is the reason my family keeps coming back to Cadillac. From the moment you walk in, he makes you feel genuinely taken care of, not like just another customer. He’s incredibly friendly, always goes the extra mile, and makes what could be a stressful experience feel completely effortless. If you’re lucky enough to work with Rifat, you’re in the best hands. We wouldn’t trust anyone else!
Friendly, knowledgeable sales and financial management. David very experienced sales adviser. Will use this dealership for the future purchases.
Great They worked hard to try to find the problem and I was behind on service that they recommended so I had an update updated
Dan and his team always go the extra mile! Great service!
Ephi, Eric, and Jonathan were great! They were professional, friendly, helpful, and accommodating. As the kids say, 10/10 would recommend!!
Ephi was very good! Had a great experience with her help!
Trust is the most sought after commodity in the world. However, we all deserve more than trust. We deserve integrity, as it shows not just validity, but heart.
You do not need anything beyond yourself to be respected and receive honesty at John Elway Cadillac. Ephi Endazenaw, Johnathan, and Austin were never pushy, always honest, and we're all wonderfully transparent. Ephi listened to every concern I had, ensured that the 2007 car I was receiving would be in top condition, no extra charge, and was kind enough to ask her manager to drop the price of the car to cover ... Read More Google - May 30, 2026
Our experience with our salesperson, Dante, was excellent. I would not hesitate to refer him to my friends and family!
Jonathan and Scott were very patient and supportive for getting the deal done, since my kids were emotional and sensitive to say GoodBye with our old vehicle.